Specialty Pharmacy Patient Journey Mapping

Speaker: Michael Baldzicki, Chief Brand Officer, AscellaHealth

This session will focus on the Patient Journey Mapping Experience Across the Specialty Pharmacy & Healthcare Spectrum, addressing internal & external factors that impact specialty pharmacy channel and services to the patient, involving key stakeholders: Physician, Specialty Pharmacy, Employer, and Insurer, as well as the prescription (Product) process workstream from manufacture to member coordination of infusion administration – this will include areas of focus based on product criteria, price, site of care, clinical management, health plan design, complexity of administration, specialty handling, and overall patient compliance & engagement.
It will be a dual presentation, as I will bring in another colleague to present with me from one of our strategic partners – if merits the opportunity.