Скачать или смотреть How To Include User Feedback Into Software Testing

In this video I am talking about how to include user feedback into software testing. Receiving user feedback for digital products can be very painful for companies, especially for the teams doing the development work. But on the other side a team can learn many things from this feedback. We as software testers should have a closer look to the feedback, to learn more about the users and to understand how and where they are using the product.

Take a look at the options a team has to gather user feedback.

📚 My Book: https://leanpub.com/Mobileapptesting

What do you think about the topics? Let me know in the comments section.

#UserFeedback #SoftwareTesting #productmanagement

Chapters

00:00 Intro
00:04 Book Teaser
00:22 User Feedback
01:15 Feedback Surveys
04:15 Mobile App Stores
07:55 User Feedback Coffees
11:06 User Labs
13:26 Talk to Customer Care
15:59 Summary Licensed Music: Shutterstock-ID: TTPH7IPEB99DGHI2