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Title: Study Guide – Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant.
Author: Anand Vemula
Narrator: Digital Voice Madison G
Format: Unabridged
Length: 2:54:50
Language: English
Release date: 04-23-2025
Publisher: INAudio
Genres: Science & Technology, Computers

Summary:
This audiobook is narrated by a digital voice.
MB-240: Microsoft Dynamics 365 Field Service Exam Preparation Guide is a comprehensive resource tailored for professionals aiming to become certified in Microsoft’s Field Service solution. The guide covers every essential topic aligned with the MB-240 exam, including work order management, resource scheduling, inventory control, service agreements, IoT integration, inspections, and mobile application usage. It offers a deep dive into configuring and using Dynamics 365 Field Service to optimize operations and improve customer satisfaction.
The book begins by introducing Field Service fundamentals, including setting up products, price lists, and tax codes. It then guides readers through managing customer assets, creating work orders, scheduling bookings, and handling preventive maintenance using agreements. Readers also learn to configure and use the Schedule Board, leverage the Schedule Assistant, and manage resource skills and territories for optimal dispatching.
A major focus is given to real-time capabilities like IoT alerts, incident types, and inspections to proactively address service issues. The mobile experience is covered in detail, helping technicians efficiently complete jobs using the Field Service Mobile app. The book includes over 250 multiple-choice questions (MCQs) with answers, hands-on tutorials, and mock exams to reinforce learning and ensure exam readiness.
Designed for consultants, administrators, and service managers, this guide not only prepares readers for certification but also empowers them to implement Field Service solutions in real-world scenarios. With detailed explanations, practical tips, and realistic examples, this book is an indispensable resource for mastering Dynamics 365 Field Service