Airbnb's Brian Chesky: The major lessons that fueled Airbnb to scale | Masters of Scale Summit 2022

From the Masters of Scale Summit stage in 2022, Airbnb Co-founder & CEO Brian Chesky reflects on his journey as a leader, sharing profound insights into how design thinking, creativity, and empathy have shaped the company's success. In conversation with Rapid Response host Bob Safian, Brian discusses the importance of creating deeply personal experiences, even in a world focused on scale. He reveals how Airbnb's handcrafted approach, from its humble beginnings to the creation of "11-star experiences," has been a cornerstone of their growth. Chesky also opens up about the challenges faced during the COVID-19 crisis, offering a raw and honest look at how the near-collapse of Airbnb led to a period of intense self-discovery and transformation.

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On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators (from companies like Uber, Airbnb, Apple, and Disney) join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman — LinkedIn co-founder and Greylock partner. From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise.

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