Скачать или смотреть Strengthen Operations through Consistency: Documenting Processes and Reducing Key Person Dependency

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Hear from high calibre CFO, Greg Gunther based in Australia. Gain practical insights and strategies on how to reduce key person dependency and create a solid foundation for consistent and efficient operations.

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Enhance your system documentation and streamline your business’ efficiency!

Key Learnings

1. Looking at the customer journey can help to identify the most impactful processes to systemise, and is a good starting point.
2. The core 20% of business processes can be captured and documented within a 9 to 12 month period.
3. Benefits of documenting your business’ systems include consistency and training uses to promote continuous improvement.

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