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Why Freight Claims Keep Getting Rejected and How Accurate Pallet Dimensions Can Fix It

Every year, shippers lose thousands of dollars to rejected freight claims. The common belief is that carriers deny claims just to avoid payouts. But the truth is simpler—and more painful. Most claims fail because the pallet dimensions on file don’t match the carrier’s records.

Even if you have photos, weight details, and damage reports, a single error in pallet dimensioning can make your claim invalid. Carriers use their own automated scanners to record freight size and class. If your shipment data doesn’t align with theirs, your claim gets tossed out without a second thought.

Why Pallet Dimensions Matter in Freight Claims

Incorrect pallet dimensions lead to reclassification, often at lower rates.

Data mismatches make it harder to prove damage or loss.

A record of rejected claims increases scrutiny on future shipments.

Simply put: it’s not just about the damage. It’s about data accuracy.

The Real Fix: Accurate Pallet Dimensioning

More paperwork won’t save a claim. Correct pallet dimensioning will. When you capture freight size with accuracy, you:

Align your records with the carrier’s from the start.

Reduce disputes over freight class.

Strengthen claims with verifiable proof.

Protect cash flow and future dispute credibility.

Free iOS App for Pallet Dimensioning

To make this easier, we built a Free iOS app that helps you measure and record pallet dimensions instantly. The app ensures you have carrier-proof freight data—every time. No more guessing, no more mismatched records. Just accurate pallet dimensioning that stands up to carrier audits.

📲 Download the Free Pallet Dimensioning App here: https://apple.co/40pVX5I


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