Скачать или смотреть How to Collect Logs for Webex Mobile Clients | Troubleshooting on iOS & Android

In this Cisco Tech Talk, we walk you through how to collect logs from Webex mobile clients on iOS and Android. Log collection is essential for troubleshooting issues like call drops, sign-in failures, or media quality degradation—this guide shows how to do it step-by-step.


Related links:
Webex Mobile Client Support Guide → https://help.webex.com/en-us/article/...
Webex Troubleshooting Tools → https://help.webex.com/en-us/article/...


What you’ll learn in this video:
– How to access the Webex mobile logs on iOS and Android
– What info is included in mobile logs and when to collect them
– How to securely share logs with Cisco TAC or IT teams

Collecting mobile logs is a vital step in resolving client-side issues quickly. This video gives you the tools to capture and escalate the right data when it matters.


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