Скачать или смотреть From Cashier to Culture Officer: Crystal Hanlon on Home Depot’s Iconic Culture

What does it take to shape the culture of a company with over 400,000 employees? In this episode of Culture Architects, David Friedman sits down with Crystal Hanlon, Culture Officer at The Home Depot and one of Fortune Magazine’s “Most Powerful Women.”

Crystal began her journey with the company in 1985 as a part-time cashier—and over four decades, she’s helped build and sustain the “orange-blooded” culture that drives the world’s largest home improvement retailer.

In this episode, Crystal shares:
Her personal story of rising through the ranks at Home Depot
What it takes to maintain cultural consistency at massive scale
The systems and rituals behind Home Depot’s culture
The biggest lessons she’s learned—both from milestones and mistakes
Why leadership visibility and storytelling matter in culture-building

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