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What is online reputation management?

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🎥10 Facts about Reputation Management -    • 10 Facts you Should Know about Reputation ...  
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Here are 10 Facts about Online Reputation management that you should know:
1. There will be dissatisfied customers no matter what you do
2. Sooner or later the dissatisfied client will appear.
3. There are always about 2% of dissatisfied clients.
4. Bad reputation causes loss of customers and money.
5. Negative information spreads much faster than positive information.
6. Companies with "excellent" reviews gain 30% more profit.
7. 90% of potential clients read reviews on the Internet before buying goods and services.
8. 72% of potential clients will act only if they read positive reviews about goods and services
9. 86% of potential customers hesitate to buy goods from companies with negative reviews
10. One negative review can spread over the Internet and decrease sales by 30%
These Reputation management facts prove that online marketing or digital marketing is very important and every company needs to pay attention to ORM.
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🎥10 Facts about Reputation Management -    • 10 Facts you Should Know about Reputation ...  

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