Скачать или смотреть RAP Insights: How do I respond to criticism of our RAP?

Ever been hit with the question, “Why do we even have a RAP?” Or felt the weight of community feedback questioning if your organisation’s work is genuine? Dixie Crawford takes us through how to tackle criticism of your RAP head-on — with honesty, clarity, and courage.

She doesn’t shy away from the hard stuff, reminding us that real reconciliation work will sometimes bring uncomfortable conversations. But that’s exactly where the growth happens. It’s about being accountable, staying open, and making sure your RAP isn’t just words on a page.

Key Takeaways:
Listen without getting defensive: Take in criticism from staff, stakeholders or First Nations communities with an open mind instead of brushing it off.
Know who you are and why you’re here: Be crystal clear on your RAP’s purpose and how it connects to your organisation’s values and mission.
Educate your people: It’s your job to help staff understand your RAP and its place in your business, especially when public conversations get political.
Be transparent and own mistakes: Admit when things go wrong, explain your intent, and outline how you’ll fix it.
Stay committed, even when it’s hard: Sticking with reconciliation work through criticism shows you’re serious about real change.