How to return Daraz Product 2024| Daraz। দারাজ রিটার্ন।

Daraz return process
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50. Easy product return Daraz
How to Return a Product on Daraz: Step-by-Step Guide

Step 1: Log in to Your Daraz Account

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Step 2: Go to "My Orders"



Step 3: Select the Product You Want to Return



Step 4: Choose a Reason for the Return

Daraz will prompt you to select a reason for the return. Common reasons include:

Received a damaged or defective product

Received the wrong product

Item not as described

Changed mind


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Step 5: Review the Return Policy



Step 6: Submit the Return Request



Step 7: Pack and Ship the Product

After your return request is approved, Daraz will arrange for the product to be picked up by a courier or ask you to drop it off at a nearby return center. Make sure to pack the product securely, including all accessories, manuals, and the original packaging.

Step 8: Track the Return Status

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Step 9: Receive Your Refund or Replacement

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Tips for a Smooth Return Process on Daraz

1. Keep All Packaging: Always keep the original packaging, tags, and accessories until you're sure you're satisfied with the product.


2. Check Return Eligibility Before Purchase: When shopping, make it a habit to check whether the product is eligible for returns and what the return window is.


3. Take Photos of the Product: If you're returning an item because it's damaged or defective, make sure to take clear photos of the issue. This can help speed up the return approval process.


4. Check Your Email or SMS for Updates: Daraz will send updates regarding your return request via email or SMS, so make sure to monitor them for any changes or instructions.



Common Questions About Returning Products on Daraz

1. Can I return a product after the return window has closed? No, you must initiate the return within the specified time frame. If the return window has closed, your request will likely be denied.


2. What if I threw away the original packaging? In most cases, you need the original packaging for your return to be accepted. Some sellers may offer leniency, but it's best to keep all packaging until you've decided to keep the product.


3. How long does it take to get a refund from Daraz? Once your return is approved, the refund may take 5 to 10 business days to be processed, depending on your bank and payment method.
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