Скачать или смотреть Disputing Credit and Debit Card Charges EP 3

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This week's Deep Dive Podcast offers guidance on disputing erroneous credit and debit card charges. The Federal Trade Commission (FTC) features a sample letter template to aid consumers in formally contesting charges, emphasizing the importance of contacting the card company within 60 days and providing supporting documentation. The link from the FTC also highlights the need to keep detailed communication records with the card company and the merchant involved. Additionally, one source mentions government resources available for consumer protection. A secondary source repeats the letter template for clarity.

FTC article on Sample Letter Credit Bureaus Disputing Error Credit Reports: https://consumer.ftc.gov/articles/sam...

If you or someone you know needs to dispute charges on debit or credit cards, we’ve got you covered. We will provide a link to the sample letter below that simplifies disputing those charges.

https://drive.google.com/file/d/1xAzD...

0:00 - Introduction: The Importance of Disputing Charges
0:09 - Understanding the 60-Day Rule
0:47 - Credit vs. Debit Card Protections
1:27 - When does the 60-Day Clock Start?
1:50 - First Steps to Dispute a Charge
2:14 - The Importance of a Paper Trail
2:36 - What to Include in Your Dispute Letter
3:00 - Common Reasons for Disputes
3:45 - Certified Mail: Ensuring Your Dispute Is Received
4:05 - Should You Contact the Seller First?
4:40 - Balancing Seller Contact and the 60-Day Rule
5:04 - What Happens After Filing a Dispute?
5:52 - What If the Card Company Sides with the Merchant?
6:23 - Setting Yourself Up for Success from the Start
6:45 - Example: Disputing a Non-Delivered Order
7:31 - The Waiting Game: How Long Does It Take?
8:00 - Merchant Responses to Disputes
8:24 - Victory! What Happens After Winning a Dispute?
8:45 - The Fair Credit Billing Act Explained
9:32 - Credit vs. Debit Cards: Legal Protections
10:01 - The Role of the FTC and Additional Resources
10:26 - Final Advice: Advocate for Yourself
11:01 - Wrapping Up: Taking Control of Your Finances

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