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5 Ways to Set Boundaries at Work

Dawn from Have That Talk explores the topic of “No,” emphasizing that different “Nos” land differently and require strategy. She shares five techniques: the Clear-Cut No (a direct, confident refusal with no explanation), the One-Reason No (a quick refusal with a single brief reason), the Redirecting No (turning the refusal into a negotiation on timing, budget, or resources, especially with bosses or senior stakeholders), the Delaying No (buying time to think, research, or clarify scope before responding), and the Preemptive No (setting expectations before meetings by stating you’re at full capacity). She encourages viewers to plan ahead, look for opportunities over the next few days to practice these approaches with colleagues or a boss, and test what feels comfortable.

00:00 Welcome and Topic No
00:16 Why No Is Hard
00:44 Clean Cut No
01:54 One Reason No
02:32 Redirecting No
03:18 Delaying No
04:01 Preemptive No
04:56 Practice and Wrap Up