Скачать или смотреть What Is the First Step for Client Contact During a Crisis?

When a crisis strikes, knowing the very first action to take regarding client contact is paramount for any travel agent. This video dives into the initial, critical step that sets the tone for effective communication and client support during challenging times.

In this crucial video, you'll learn:
► The single most important principle guiding your initial client communication during a crisis.
► How to establish a clear, concise, and consistent message right from the start.
► Why proactive and empathetic outreach can significantly mitigate client anxiety and maintain trust.
► The common pitfalls to avoid when first reaching out to clients amidst an unfolding crisis.


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