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In this episode, Chris sits down with conflict resolution specialist and psychologist Simon Goode for a masterclass on how to stay calm under pressure, handle conflict with confidence, and navigate tough conversations without losing your cool—or your values.

From prehistoric hardwiring to modern workplace stress, Simon breaks down why our brains react the way they do in high-stakes situations—and what we can actually do about it. Whether you're dealing with difficult clients, performance reviews, or your own internal panic loop, Simon offers clear, actionable tools for keeping your composure and showing up as your best self.

What You'll Learn:
✅ Why emotional regulation is foundational to confidence and clarity
✅ How to de-escalate conflict without minimizing someone’s experience
✅ The five aspects of self—and how to work with them, not against them
✅ Why detachment from outcome is a superpower
✅ How to set boundaries with empathy and hold the line with assertiveness

In This Episode:
(00:09) – Confidence in Conflict Management
(04:13) – Conflict and Self-Regulation
(21:15) – Emotional Responses in the Modern World
(33:01) – Managing Client Anxiety with Empathy
(41:43) – Self-Regulation Techniques for Tough Conversations
(58:00) – Assertiveness & Resetting in Conflict
(01:04:23) – A Framework for Assertive Communication
(01:15:52) – Balancing Conflict and Self-Care

What Simon Does & How He Does It:
Simon Goode is an accredited mediator, coach, and host of The Conflict Skills Podcast, where he shares weekly strategies for navigating conflict with clarity and confidence. With a background in psychology and an MBA, Simon brings over a decade of experience helping leaders and organizations improve how they handle conflict—fostering teamwork, respect, and productivity.

He works globally with managers and business owners through mediation, coaching, and workshops designed to build practical skills in emotional regulation, assertiveness, and effective communication.

🔗 Connect with Simon Goode:
Simon's Website: https://www.simongoode.com/

🔗 Connect with Chris:
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#EmotionalIntelligence #ConflictResolution #WorkplaceWellbeing #SelfRegulation #AssertiveCommunication #LeadershipDevelopment #CalmUnderPressure #DifficultConversations #StressManagement #EmpathyAtWork #TheFuturPodcast #ChrisDo #SimonGoode #DeescalationSkills #MindfulLeadership #PsychologyInBusiness #ProductiveTeams #PersonalGrowth #WorkplaceCulture

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Host: Chris Do (Bald Asian Guy Talks About Business)
Produced and Edited by ‪@RichCardona‬ and ‪@UNFLTRTeam‬

emotional regulation, conflict resolution strategies, self-awareness at work, leadership through empathy, managing workplace conflict, de-escalation skills, psychological safety, communication under stress, assertiveness in leadership, nervous system regulation, mindful work habits, practical mediation tools, emotional resilience, calm communication, productive conflict, identity and detachment, responding vs. reacting, team dynamics improvement, inner calm in business