Скачать или смотреть Oriental Kopi: How a Kopitiam Became a RM2.8 Billion Listed Company in 5 Years

[This episode is conducted in Mandarin Chinese to allow for a more natural and authentic conversation]

In this episode, I interviewed with Dato’ Calvin Chan, founder of Oriental Kopi, for an honest, unfiltered conversation about building a business the hard way. This is not a “success story” in the usual sense. Dato’ Calvin shares the uncomfortable realities behind scaling a Malaysian F&B brand from trusting the wrong people, being taken advantage of by suppliers, and learning painful leadership lessons, to building systems, teams, and discipline that can actually last.

We talk about:

1. Why most businesses fail when they scale
2. The true cost of trusting the wrong partners
3. How growing up poor shaped his work ethic and decision-making
4. Why systems matter more than passion

Chapters:
00:00 – Intro
01:07 – Disclaimer
01:50 – How Oriental Kopi Achieved Wok Hei at Scale
02:32 – 1 Year of R&D Before Opening a Single Shop
03:16 – From One Small Shop to a Public Company
04:03 - Have you think of giving up on F&B in the first year
05:20 – The Brutal Reality of Long Operating Hours in F&B
07:42 – The First Rule of Success: Self-Discipline
12:27 – Growing Up Poor: No Safety Net
22:30 - The Importance of SOPs & Systems in F&B Scaling
30:30 - The Biggest Scaling Killers: Cash Flow & Supplier Trust
38:30 - What’s Harder: Systems, Cash Flow, or Building a Team?
49:21 - Managing People Is the Hardest Part of Growth
01:02:28 - How to Get Out of a Low Point as a Founder
01:08:32 - Money Mindset: From Survival to Giving Back
01:20:20 - The 5–10 Year Vision

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