Скачать или смотреть ITIL 4® Certification Course | Foundation | Managing Professional | Strategic Leader | Master |

The audio content is commercially licensed by Naturalsoft Ltd.

ITIL 4® Certification Course | Foundation | Managing Professional | Strategic Leader | Master |
00:00 Introduction to ITIL V4
00:55 Key Components of ITIL Version 4
1. The ITIL Service Value System (SVS)
2. The Four Dimensions Model
• Organizations and People
• Information and Technology
• Partners and Suppliers
• Value Streams and Processes
3. ITIL Practices
• General Management Practices
• Service Management Practices
• Technical Management Practices
02:44 ITIL V4 (Architecture)
05:35 The ITIL Service Value System (SVS)
08:38 The ITIL Practice Overview
11:53 Services Management Practices
15:29 Technical Management Practices
__________________________________
General Management Practices
__________________________________
17:18 Architecture Management:
19:59 Continual Improvement
22:14 Information Security Management
24:54 Knowledge Management
27:09 Measurement and Reporting
29:42 Organizational Change Management
32:00 Portfolio Management
34:26 Project Management
36:55 Relationship Management
39:35 Risk Management
42:03 Service Financial Management
44:26 Strategy Management
46:57 Supplier Management
49:20 Workforce and Talent Management
__________________________________
Service Management Practices
__________________________________
51:56 Availability Management
54:47 Business Analysis
57:31 Capacity and Performance Management
1:00:18 Change Enablement
1:03:00 Incident Management
1:05:46 IT Asset Management
1:08:42 Monitoring and Event Management
1:11:19 Problem Management
1:14:03 Release Management
1:16:44 Service Catalogue Management
1:19:27 Service Configuration Management
1:22:06 Service Continuity Management
1:24:44 Service Design
1:27:20 Service Desk
1:29:51 Service Level Management
1:32:19 Service Request Management
1:34:55 Service Validation and Testing
__________________________________
Technical Management Practices
__________________________________
1:37:43 Deployment Management
1:40:42 Infrastructure and Platform Management
1:43:56 Software Development and Management


itil
itil 4 foundation
itil 4 foundation complete course
itil interview questions and answers
itil process
itil 4 foundation exam questions 2023
itil v4
itil v4 foundation
itil v4 complete course
#itilectures #itil #itil4foundation #itil4
ITIL In 1 Minute | What Is ITIL? | ITIL Tutorial For Beginners | ITIL Foundation | Simplilearn
What is ITIL? | Introduction To ITIL Foundation Training | ITIL 4 Foundation Training | Simplilearn
ITIL® 4 Foundation Exam Preparation Training | Introduction (eLearning)