Скачать или смотреть Mastering the Pre-Shift Brief: Set Your Team Up for Success

A great shift starts before the first guest arrives. The pre-shift brief is your opportunity to align your team, share key info, and set the tone for excellence. This video shows how to run short, focused, high-energy briefs that drive consistency, teamwork, and legendary service.

Learn how to:

Deliver short, structured, and positive briefs under 15 minutes

Share key priorities and ensure team alignment

Celebrate previous successes and motivate for the day ahead

Foster ownership and engagement among every team member

Build a culture where every shift counts toward service excellence

Perfect for managers and team leaders who want to turn pre-shift briefs into powerful tools for operational success.

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