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In this video, we will learn how to remotely control domain-joined computers using Remote Assistance through Group Policy. You will see how to configure a Free Ticket System that allows IT support teams to assist users efficiently without the need for paid third-party tools.

What you will learn in this tutorial:
How to enable Remote Assistance via Group Policy
Configuring Firewall Rules for seamless connectivity
Assigning permissions to IT support staff only
Setting up a Free Ticket System for user support within the domain

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Eng. Mahmoud Enan
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