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Nothing can disrupt your flow like a jammed paper shredder! Paper jams, while annoying, are easily fixable. Several Fellowes shredders include advanced jam prevention features like Jam Blocker™ to help avoid jamming; however, sometimes the inevitable happens. Follow the steps below to learn how to quickly fix a basic paper jam.

RUN IN REVERSE FOR 2-3 SECONDS

The paper shredder should have a clearly marked "reverse" button or control switch depending on the machine. This is typically located on the top of the shredder.

• Set the switch to reverse mode or press and hold the reverse button for 2-3 seconds allowing the machine to work the jammed paper out
• As the shredder is reversing, gently pull the uncut portion of the paper from the machine
• Resume shredding once the jam is cleared

ALTERNATE BETWEEN FORWARD AND REVERSE MODE

Even the worst paper jams can usually be cleared using this method.
• Slowly toggle between the Reverse Mode (2-3 sec) and the Auto Forward Mode (2-3 sec) to help clear the jam from the cutting blades
• Once the jammed paper is cleared, gently pull the uncut portion of the paper from the machine
• Resume shredding once the jam is cleared

HELPFUL TIPS TO PREVENT PAPER JAMS

Avoid Overfeeding the Paper Shredder

Every paper shredder has maximum sheet capacity, which communicates the number of sheets it can safely shred at once. To reduce the likelihood of a jam, be conscious to not exceed the machine's sheet capacity when shredding and remember that a folded sheet of paper is the equivalent of two sheets! Fellowes ensures that the maximum sheet capacity is printed clearly on each paper shredder, near the paper entry.