Incident management in ServiceDesk Plus

Learn how incident management works in ServiceDesk Plus, starting from ticket creation to its closure. To know more about #IncidentManagement in ServiceDesk Plus, visit https://bit.ly/3eGiMIe

#ServiceDeskPlus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top notch IT service delivery. Learn more about ServiceDesk Plus at https://bit.ly/2S08FEs.

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Incident Management resources:
[eBook] Incident management handbook - https://mnge.it/get-ebook-now
[Guide] A comprehensive guide to IT incident management - https://mnge.it/incident-mgmt
[Guide] A comprehensive guide to Major Incident Management in IT - https://mnge.it/major-incident
[Guide] What is incident response? and its phases - https://mnge.it/IR-phases

Watch other features in ServiceDesk Plus:
Incident management -    • Incident management in ServiceDesk Plus  
IT change management -    • IT change management in ServiceDesk Plus  
IT asset management -    • IT asset management (ITAM) in Service...  
Request management -    • Request management in ServiceDesk Plus  
Knowledge management -    • Knowledge management in ServiceDesk Plus  
Enterprise Service Management (ESM) -    • Enterprise Service Management (ESM) c...  
Configuration management database (CMDB) -    • Configuration management database (CM...  
And, more features at https://bit.ly/2S08FEs

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