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How to return non-returnable items on Ajio?

🔗 Video Link:    • How to return non-returnable items on Ajio?  

Returning non-returnable items on Ajio is generally not possible, as these products are explicitly marked due to hygiene, safety, or specific policies. Ajio's guidelines state such items cannot be returned for reasons like change of mind. However, limited circumstances allow for a replacement or refund, distinct from a standard return. If your non-returnable item is damaged, defective, or you received an incorrect product, you must contact Ajio customer support promptly. Provide clear photographic or video evidence of the defect, damage, or incorrect item. Ajio will investigate your claim thoroughly. If validated, they may offer a replacement of the correct item or a refund, typically to your original payment method. This process handles product faults or delivery errors, it is not a general return option for non-returnable goods, so always check product details carefully before purchasing.

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