Скачать или смотреть Episode 33: A Human-Centered Approach to Technology Integration in Law Firms with Jen Leonard

In this episode, Ted and guest Jen Leonard delve into the complexities of innovating within law firms while preserving core values. Jen challenges the conventional focus on adopting new tools, advocating instead for fostering lasting change. They discuss the importance of understanding the perspectives of end users and tech teams when integrating technology. The conversation also examines the balance between the costs of not investing (CONI) and the return on investment (ROI) when adopting AI.

In this episode, Jen shares insights on how to:

Drive innovation within traditional legal frameworks
Apply human-centered approaches to legal technology integration
Tackle challenges in law firm business models
Overcome barriers to legal innovation
Cultivate empathy during organizational transformation

Key takeaways:

Incorporating design thinking in legal practice, with a focus on empathy and client needs, is crucial for sustainable innovation.
The traditional law firm partnership model can stifle innovation due to the need for consensus among stakeholders with differing priorities, which slows down decision-making.
Corporate legal departments are often better positioned to lead innovation due to their closer integration with business goals and more streamlined decision-making processes.
Law firms face challenges in attracting top talent for transformation roles because of professional conduct rules, like Rule 5.4, that restrict ownership and equity opportunities for non-lawyers.

About the guest, Jen Leonard:

Jen Leonard is the Founder of Creative Lawyers. Her consulting firm works with law firms to cultivate innovative cultures, build nimble and collaborative strategies for navigating a volatile environment, and promote skills and mindsets that drive change. Before launching her business, Jen was the first Chief Innovation Officer and Executive Director of the Future of the Profession Initiative at Penn Carey Law. She continues to teach courses at Penn, including Design Thinking for Lawyers, Generative AI in Law Practice, Law Firm Business Strategy, and Attorney Well-Being as Ethical Obligation. Jen practiced law for ten years after graduating from Penn Carey Law, and writes and speaks frequently about legal innovation.

“We as lawyers can learn from how other industries have transformed themselves.” – Jen Leonard

Connect with Jen Leonard:
Website: https://www.creativelawyers.net/
LinkedIn:   / jenniferaleonard  
2030 Vision: AI and the Future of Law: https://podcasts.apple.com/us/podcast...
Fast-Tracked: Emergent Issues in the Legal Profession: https://podcasts.apple.com/us/podcast...

Connect with Ted Theodoropoulos:
Website: https://getinfodash.com/
LinkedIn:   / tedtheo  
YouTube:    / @getinfodash