Digital Customer Success: Scaling CS, Personalization, and Automation

In an era where costs are under increasing pressure, Customer Success teams face the challenge of 'doing more with less'. Digital-led programs and automated data analysis make operations more cost-effective and also allow CSMs to focus on areas where they can make a greater impact.

Personalization and automation in Customer Success are reshaping how we engage and succeed with customers.

Watch back our webinar, 'Scaling CS, Personalization, and Automation'

Panelists:
Adam Avramescu, VP Customer Education at Personio and Founder of the CELab Podcast
Marie Lunney, Director of Scaled CS at Bynder and Founder of DCS Connect
Dan Ennis, Senior Manager of Scaled CS at monday.com
Moderated by Maarten Doornenbal, Founder of Churned

Whether you're a leader in the Customer Success field or an enthusiast eager to explore the latest in digital CS trends, this webinar will equip you with the knowledge and tools to succeed.