Winning partnerships aren’t built in a vacuum—they thrive on trust, transparency, and true co-creation. This solo episode of The Learnit Lounge Podcast dives deep with host Mickey Fitch-Collins, PhD, Human Skills Facilitator at Learnit, as she turns the spotlight on a crucial—and often missed—leadership lesson: Don’t just support your business, co-create with it. Drawing from both research and personal experience, Mickey unpacks why learning and development (L&D) teams must shift from acting as vendors to becoming embedded partners. You’ll discover how traditional approaches—intake forms, stakeholder sign-off, “building in isolation”—fall short, and what it really takes to unlock buy-in, build trust, and lead change that sticks. Whether you lead HR, L&D, or oversee organizational strategy, this episode is packed with actionable advice, frameworks, and candid stories that’ll help you solve the right problems, faster.
In this episode, you’ll learn:
The critical distinction between collaboration and true co-creation in organizational change
Why building solutions “for” business partners often backfires—and how to build “with” them from the start
How to run upstream discovery with leaders, set clear success metrics, and stress-test ideas before launch
The pitfalls of standalone intake forms vs. live, participatory design processes
A real story of rebuilding a training program with the business—and seeing results multiply overnight
Mickey's practical calls to action for learning leaders who want to become trusted, strategic partners
Timestamps:
00:00 – Welcome to the Learn-It-All™ podcast and episode intro
00:42 – The trap of acting like a vendor (and how to break it)
01:28 – Why “intake forms” and isolated solutions miss the mark
02:03 – Co-creation starts upstream: defining outcomes, obstacles, and expectations
02:23 – The difference between real intake workshops and passive sourcing
02:32 – Setting joint success metrics—and why it matters
02:34 – Keith Rossi’s “stress test” approach for quality and speed
02:57 – Mickey's story: Redesigning a manager bootcamp (and what went wrong/right)
03:38 – Discovering real pain points through co-design
03:53 – Seeing traction increase through shared ownership
04:02 – Why acting like a co-founder outpaces acting like a contractor
04:13 – Practical steps: Co-discover, co-design, co-own
04:28 – Subscribe for more episodes and be part of the conversation
04:53 – How to connect with Mickey Fitch-Collins and leave feedback
About Mickey Fitch-Collins
Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick.
Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection.
Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having.
Resources & Mentions:
Learnit: https://www.learnit.com
Connect with Mickey on LinkedIn: / mickeyfitchcollins
Keith Ferrazzi’s website: https://www.keithferrazzi.com/
Podcast Contact Information:
Website: www.learnit.com
Email: [email protected]
Follow us on LinkedIn and Instagram for more updates.
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