Receive and Send information with the API step

In this video, we use the API step in Voiceflow to create a chatbot that can capture information, look up relevant fields in a database, and update the database based on what a user says.

In this video, we cover a few concepts like
1. Capturing information
2. Using that to look up an item in a database
3. Saving information from the database in Voiceflow
4. Presenting the information to the user
5. Capturing more information and adding it to the database

For our database, we're using Airtable. It's a free tool that has easy-to-use APIs.

***
Great conversations start with Voiceflow. Easily design, prototype, and launch voice and chat experiences – whether you're building for Alexa, Google, or any conversational assistant.

Start building today at: https://www.voiceflow.com

Subscribe to our Voiceflow Channel HERE: https://bit.ly/3am22nf

Learn what's possible HERE: https://www.voiceflow.com/tutorials
Get started for free with Voiceflow HERE: https://voiceflow.com
Check out our Templates Library HERE: https://www.voiceflow.com/templates
Visit the Voiceflow Blog HERE: https://www.voiceflow.com/blog
Follow us on Twitter HERE: https://bit.ly/2xrXZqV