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After selecting the right people for teamwork, you need to train them. To be successful, teams need significant training, particularly in interpersonal skills, decision-making and problem-solving skills, conflict resolution skills, and technical training.

Organizations that create work teams often underestimate the amount of training required to make teams effective. Because of teams’ autonomy and responsibility, many companies also give team members training in decision-making and problem-solving skills to help them do a better job of cutting costs and improving quality and customer service.

Firms must also provide team members with the technical training they need to do their jobs, particularly if they are being cross-trained to perform all of the different jobs on the team.