Скачать или смотреть Real-time analytics for Microsoft Teams with Akixi: Ep. 82

Join us for Episode 82 of Everything Teams Phone Live!

We welcome special guests from Akixi, Stuart and John! In this insightful episode, we explore how Akixi revolutionizes customer experience analytics for businesses, especially those leveraging Microsoft Teams.

🚀 What You’ll Learn in This Episode:
✅ How real-time reporting enhances CX insights and drives efficiency
✅ Why businesses need analytics to optimize their telephony systems
✅ Key metrics that help organizations make informed decisions
✅ How Akixi supports businesses of all sizes with actionable insights

🔗 Why Choose Akixi for CX Analytics?
📊 Real-time data visibility: Reduce missed calls and optimize call handling
📞 Enhanced customer experience: Understand and improve service levels
💡 Actionable insights: Make data-driven business decisions
🔗 Seamless Microsoft Teams integration: A native app experience for efficiency

💡 "Analytics isn't just about numbers—it’s about creating better customer experiences and driving business success." – Akixi Team

🎧 Time Stamps:
⏳ 03:12 – Introduction and meet Akixi
⏳ 10:40 – The power of real-time analytics
⏳ 14:30 – Key use cases for CX analytics
⏳ 21:15 – Teams vs. Broadsoft: What’s different?
⏳ 30:45 – How Akixi is evolving with AI and automation
⏳ 40:10 – Future trends in customer experience management

🔗 Links & Resources:
🌐 Learn more about Akixi: https://www.akixi.com/

🔗 Connect with Our Guests:
🔹 Stuart from Akixi: /stuart-akixi
🔹 John from Akixi: /john-akixi
🔹 Rick Garcia, EVP of Product & Marketing: /getteamsphonenow
🔹 Brandon Bradley, VP of Modern Work: /brandon-bradley410

🎧 Listen or Watch the Full Series:
🎵 Spotify: https://open.spotify.com/show/3QLCzG7
🎥 YouTube Episodes:
▶️ Ep. 80: https://youtube.com/live/53uQ1jdRWk8
▶️ Ep. 81: https://youtube.com/live/CRsbkQo7X8k

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