Скачать или смотреть Unicorns & Dark Horses; Diverse Leadership Legends 🖤 Episode 1

A story-telling driven podcast revealing the successes, secrets and visions of industry greats.

PODCAST EPISODE ONE:

⭐ DE&I; Is your Talent Attraction process unconsciously creating bias?

Privileged to be joined by Steph Roberts, Director of Strategy & Transformation at Arcadis, a huge DE&I advocate and senior people leader. Steph helps business on a large end-to-end scale to optimise processes and revenue across all business functions.

Steph was previously a Director at British Gas & Centrica, and has an extremely unique breadth of experience across customer experience, culture and employee engagement, and also sales, revenue and strategy.

These are the questions that are covered in this podcast:

What was the biggest barrier in an application process that may have prevented inclusivity? And subsequently prevented some people from applying for jobs?
Do you feel that AI has been used as part of the soft screening process before a CV even gets to a live person? And what makes you believe that?
What is the biggest no-no you have seen here that has made you stop and second guess whether you should apply for a role, or not?
What are some of the pitfalls that you have experienced here that may be a red flag to potential diverse talent?

Our interview host is Hannah Cox, Managing Director of Client Partnerships at Gallop Executive.

Hannah is known as a Thought Leader and Subject Matter Expert globally and here are some of her accolades:

• Top 10 CX Leaders to Watch 2024 - SME Business Review
• Top 10 Highest Performing New Starters Globally - Korn Ferry, 2022
• Top 33 Inspiring Women in CX to follow in 2022 - Engati
• #11 on Customer Experience Magazine's list of Top 50 CX Stars 2021
• Winner of 'Outstanding Contribution to Judging’ Award 2019 - UK Digital Experience Awards

Gallop Executive is a premium quality executive search firm that specialise in the permanent, interim and fractional recruitment of senior leaders across marketing, operations and digital, with a focus on customer experience.

Defying tradition. Defining search.

You can find out more about Gallop Executive by visiting our company website www.gallopexecutive.com