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Leveraging Data and Analytics with 2-Way Conversational SMS - Bob Ainsbury | Chief Product Officer

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Описание к видео Leveraging Data and Analytics with 2-Way Conversational SMS - Bob Ainsbury | Chief Product Officer

Bob Ainsbury’s session at the Government Experience, Engagemnet, & Enrollment Summit to learn how government agencies can create a lasting impact with 2-way conversational SMS.

Questions on the minds of forward-thinking government professionals and leaders include:
How can government use AIML to improve citizen experience?
How can government personalize communications at scale?
What is government doing to expand reach?
How can government communicate directly with citizens without having to call in?
What are alternatives to call centers for government to answer questions about programs and eligibility?
What are cost-effective methods for government to do outreach?

Access the content here: https://resources.granicus.com/2024-g...

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