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MMPC-019 TOTAL QUALITY MANAGEMENT (TQM) | IGNOU MBA

In this video series, we provide a complete and easy explanation of MMPC-019: Total Quality Management, specially designed for IGNOU MBA students. This course helps learners understand the concepts, principles, tools, and techniques of Total Quality Management (TQM) from both exam and practical perspectives.

The content is explained in simple Hindi language, making it useful for IGNOU term-end examinations, assignments, and competitive exams. Each topic is covered with clear concepts, examples, and exam-oriented points to help students score better marks.

📘 Course Covered:

MMPC-019 – Total Quality Management
Programme: IGNOU MBA / PGDIM / Management Programmes

📌 Topics Explained:

• Evolution and Overview of Quality Management
• Philosophy and Principles of Total Quality Management
• Contributions of Quality Gurus – Deming, Juran, Crosby
• Crosby School of TQM
• Role of TQM in Organizational Strategy
• Quality Planning, Quality Control & Quality Improvement
• TQM Tools and Techniques
• Statistical Process Control (SPC)
• Quality Circles and Continuous Improvement
• Benchmarking and Six Sigma Basics
• ISO Standards and Quality Certification
• Importance of TQM in Modern Organizations
• Exam-oriented Important Questions & Answers

🎯 Who Should Watch:

✔ IGNOU MBA Students (MMPC-019)
✔ Management & Business Studies Students
✔ Distance Learning & Open University Students
✔ Students preparing for Exams and Assignments

📚 Benefits of This Video:

✅ Easy to understand concepts
✅ Exam-oriented explanation
✅ Useful for assignments & term-end exams
✅ Covers full syllabus systematically

📌 Watch till the end for complete understanding of MMPC-019 Total Quality Management.
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