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Tyler Mathisen of CNBC, co-anchor of CNBC "Power lunch" program, and former Money magazine editor was a featured guest of WCBS 880 news reporter Joe Connolly at the WCBS Small Business Breakfast held at the Meadowlands Hilton on June 14, 2018.


After Tyler highlights key points he expressed: the optimism he is hearing about the economy from his contacts, the importance for customers to reach human beings in customer service who can solve problems faster, and the changes in the broadcast industry brought on by digitization.

Video by Ken Kraetzer of CBSIServices.com providing program benefit and customer service management services 20180614