Скачать или смотреть Loop1 Webcast: Streamline support and improve service delivery with SolarWinds® ITSM

Is it time to re-evaluate your IT Service Management (ITSM) and IT Asset Management (ITAM) strategy?

Hear from Loop1 CEO & Chairman, Bill Fitzpatrick, together with guest presenter, Patrick Knoope, Manager Solutions Engineering at SolarWinds ITSM, as they discuss why an effective IT Service Management strategy is so vital for organisations in order to support and deliver key enterprise IT services.

Meet the presenters:
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Bill Fitzpatrick | CEO & Chairman, Loop1
Patrick Knoope | Manager Solutions Engineering, SolarWinds ITSM

Introducing SolarWinds Service Desk
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SolarWinds Service Desk is a cloud-based, multi-tenant solution for both ITSM and ITAM that pairs a customizable service portal with a powerful backend for service delivery.

Patrick provides a deep-dive demo into SolarWinds Service Desk - during which you'll learn how to make service delivery easier for your employees by:
Integrating your IT asset data into your overall service delivery strategy
Adopting ITIL best practices like incident, problem, change, and release management
Setting up a self-service portal and service catalog to properly route requests
Adding automation and AI to simplify tasks