Скачать или смотреть New TRAI Rule Helps Customers Identify Real Bank, NBFC, and Insurance Calls from Scams.

TRAI announced that banks, NBFCs, and mutual fund companies must now use only the '1600' series phone numbers to call customers, effective from November 19, 2025. This measure aims to combat widespread phone fraud where scammers impersonate bank employees for OTP or KYC updates. Customers can now easily identify a call as legitimate if it begins with '1600'; any call from a regular mobile number should be treated as unauthorized.
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