Entitlement - House Cleaning Customers Acting Entitled

Entitlement is a problem with house cleaning customers. You go to bid a job, and they're like, "clean my space, I'm a VIP, and I need special treatment." They reek of entitlement with expectations of speed cleaning and think they deserve a discount.

The entitlement starts with the promise of rewards and a license to be rude. They expect you to stay longer than the job requires because they deserve it all.

They want special rights, and expect favors, and the rules don't apply to them.
Angela Brown, in today's, Ask a House Cleaner, talks about freedom from entitled and demanding customers.
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** GOOD KARMA RESOURCES FROM THIS SHOW **
Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service - https://amzn.to/3WmTbss
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The Entitlement Cure: Finding Success in Doing Hard Things the Right Way - https://amzn.to/2JQiL5g
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Perfect Phrases for Customer Service - https://amzn.to/2H2A6tO
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