Indosat’s Transformative Journey: From a Telco to AI-Native TechCo

Indosat Ooredoo Hutchison, the most preferred digital telco in Indonesia, underwent a significant transformation, evolving from a traditional telco to a tech company (techCo). After the successful merger of Indosat and Hutchison 3 Indonesia, this strategic move reflects the industry's response to digital transformation and changing consumer expectations. Indosat recognized the imperative to integrate digital solutions, data analytics, and innovative services into its operations to remain competitive.

Under the leadership of Vikram Sinha, Indosat focused on infrastructure development, enhancing network capabilities, and forging strategic partnerships with global and reputable companies.

In an exclusive interview, President and CEO Vikram Sinha provides insights into Indosat's strategic initiatives, challenges, and opportunities in its transformation journey, highlighting the significance of the successful merger in shaping the company's trajectory in the telecommunications landscape. More importantly, he discussed how this strategic shift from telco to techCo can help achieve Indosat’s larger purpose of empowering Indonesia.