How to Calculate AHT (In English) | WFM |

Описание к видео How to Calculate AHT (In English) | WFM |

In this video, you will get to know what is AHT and how do we calculate it if you are trying to fill an IJP in BPO in any department like Quality , MIS or Operation it will be important question for interview. Here I have described about AHT, MTD AHT and Process AHT Calculation with example.

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