Скачать или смотреть PM Playbook: Zero-Disruption Lab Modernization

The mission: modernize a U.S. healthcare laboratory system without slowing a single shift. I walk through how I framed the project (charter, stakeholders, risks), planned around real lab rhythms, delivered in small slices, and blended PMP process groups with Agile cadence so adoption kept pace with delivery. The turning point was realizing I wasn’t as fluent in organizational change as I needed to be—that kicked off a decade of hands-on OCM practice, and this year I earned my PROSCI Change Practitioner certification. If you lead complex change, this episode gives you a practical pattern to copy: define success in human terms, plan with rigor, listen under pressure, adapt quickly, and keep promises users can feel.
💬 Drop your toughest lab or clinical rollout lesson in the comments—what made or broke adoption?
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