Improving ITSM with Process Mining and Automation | iCert Global

In today's fast-paced digital landscape, efficient IT Service Management (ITSM) is more crucial than ever. In this video, we explore how Process Mining and Automation can revolutionize your ITSM processes, making them more streamlined, efficient, and responsive to business needs.Learn how Process Mining uncovers hidden inefficiencies in your IT operations and how automation can help you resolve issues faster, reduce manual workloads, and improve overall service quality. Whether you're new to ITSM or looking to optimize your current processes, this video provides valuable insights and actionable steps to enhance your IT operations.

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