Скачать или смотреть Trust Isn’t Soft. It Directly Impacts Revenue, Retention, and Reputation

Most leaders talk about trust as if it lives in the culture deck. What actually changes outcomes is treating trust like a measurable leadership decision.

In this episode, Kim Bohr, President and COO at SparkEffect, breaks down how trust can be measured and why it belongs in business strategy, not just values statements. When leaders understand what drives trust, they protect revenue, retention, and reputation at the same time.

If trust feels fuzzy inside your organization, this moment will sharpen the picture. Watch the full episode on the channel to see how trust becomes a real lever under pressure.

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