Скачать или смотреть WHEN SERVICE USED TO MEANT SOMETHING

He started every shift at 6 a.m. at a 1950s full-service gas station, where every car got the same care—gas pumped, oil checked, windshield cleaned, tires inspected. Three minutes, never rushed. He knew customers by name and remembered their families. Gas was 22 cents a gallon, and service was free. Stations competed on kindness, not price.
Then came self-service in the 1970s. Staff were cut, connection faded. By the 1980s, full-service was nearly gone. Today you pump, pay, and leave—no one checks your oil or knows your name. He retired in 1982 after forty years and died in 1994. His son once said, “Dad made every customer feel cared for.” What we gained in convenience, we quietly lost in community.
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