Скачать или смотреть Setting Up the Agent Availability Status

This video covers agent permissions for changing availability statuses and how to change them. You'll also learn how to enable permission to manage agent availability status, add custom statuses, and manage them. Additionally, you will see the support for agent availability status in ticket automation.

BOOKMARK DETAILS
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[00:00] Introduction
[00:37] Permission to change agent availability status
[01:15] Change agent availability status
[02:12] Permission to manage agent availability status
[02:51] Create a custom status
[03:21] Manage agent availability status

BOLDDESK
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Product Overview: https://www.bolddesk.com/features
How to change the agent availability status :https://support.bolddesk.com/kb/artic...
How to customize or create a new agent availability status: https://support.bolddesk.com/kb/artic...
Blog: https://www.bolddesk.com/blogs
Get in Touch: https://www.bolddesk.com/contact-us

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BoldDesk on YouTube:    / @bolddesk  

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