How a Process Improvement mindset helps you, your team, and your SOPs (with Examples)

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Are you and your team currently utilizing the Process Improvement Mindset? If not, that could be a real problem for your processes!

In this video, we're defining what a Process Improvement Mindset is, how to implement it with your team, and discussing a real-life example of what this approach and mindset look like in a real small business. Then, we're going over three possible ways to respond to this scenario.

00:00 Understanding Process Improvement (or Continuous Improvement) as a Mindset
00:51 2 Major Types of Process Improvement
01:55 What We'll Cover in this Video
02:35 Example of a process that needs to be improved
03:56 3 Ways to React to an Imperfect Process
04:15 Process is Gospel (Perfection Mindset)
05:45 People are Everything (People-Centric Mindset)
08:30 Process is Iterative (Process Improvement Mindset)
09:55 Benefit #1: Documenting Assumptions
10:03 Benefit #2: Blame to Process, Not the People
10:39 Benefit #3: Process is an investment that builds up
11:17 So, what IS a continuous improvement mindset?


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