Скачать или смотреть Dr. Susan MacDonald | The Q-Switch Podcast

In this episode of Q Switch Conversations, host David A. Spence sits down with Dr. Susan MacDonald — a veteran ophthalmologist, associate professor at Tufts, and founder of the nonprofit Eye-Corps — to talk about what really happens when equipment fails in the OR or clinic.

From full power outages mid-surgery to broken OCTs and misfiring YAG lasers, Dr. MacDonald shares powerful, real-world stories of how she and her teams stay calm, protect patients, and make the hard call to stop when conditions aren’t safe — even if it means lost revenue.

They also dive into:
🔹 The most common equipment failures in ophthalmology
🔹 How to handle outages in resource-limited settings
🔹 What post-failure root cause analysis should look like
🔹 Why honesty and patient communication are your best risk management tools
🔹 How institutions can build smart backup systems and safety protocols
🔹 The role of manufacturers and laser safety officers in uptime
🔹 What Eye-Corps is doing in Tanzania to reduce blindness — and how you can help

Whether you're a solo surgeon, clinic administrator, medtech rep, or nonprofit leader, this conversation is a must-watch for anyone trying to balance safety, efficiency, and compassion in the face of unpredictable tech breakdowns.

📍 Learn more about Eye-Corps: https://eyecorps.org
📧 Contact Dr. MacDonald: [email protected]

Key Takeaways:
✅ Canceling a case isn’t failure — it’s leadership
✅ Always plan for power failures in global settings
✅ Patient trust hinges more on communication than perfection
✅ Know your gear, train your team, and run post-mortems
✅ Build relationships with nearby clinics before disaster strikes

🎧 Subscribe for more candid, practical interviews with leaders in ophthalmology, construction, medtech, and beyond.

#Ophthalmology #EquipmentFailure #PatientSafety #EyeCare #MedicalLeadership #LaserSafety #QSwitchPodcast #NonprofitHealthcare #PracticeManagement #SurgicalResilience