Speech Analytics: In-depth Call Insights

Описание к видео Speech Analytics: In-depth Call Insights

How do you empower your agents to handle many calls efficiently, while sticking to communication guidelines? And how do you get to know your end-users’ needs better?

Speech Analytics support your agents and helps you ensure quality conversations. Get e.g., monitor calls, oversee individual agent and team’s performances , user sentiments, trends, and much more!

Speech Analytics can be integrated into your existing system – without disrupting current operations.

Are you ready to make data-drive decisions and improve the service and support in your company?

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