Скачать или смотреть How to Manage Change During AI Implementation | Boost Team Buy-In & Success Rates | Etech

Struggling to get your team on board with AI tools?

You're not alone—and the secret to success lies in how you manage change. In this video, We breaks down the exact strategies contact centers need to navigate change management during AI implementation.

You’ll Learn:

✅ Why 70% of change initiatives fail—and how to avoid it
✅ How to assess your team’s readiness for AI adoption
✅ Crafting a change management plan that actually works
✅ The role of hands-on training and peer support
✅ How to set up feedback loops to stay agile

Whether you're leading a contact center transformation or just starting your AI journey, these practical tips will set you up for success.

🔗 Need support with AI implementation?
👉 Visit us at https://www.etechgs.com

00:00 – Intro
00:22 – Why Change Management Matters
00:47 – Assessing Organizational Readiness
01:14 – Crafting an Effective Change Plan
01:46 – Training & Support Systems
02:17 – Continuous Evaluation & Feedback
02:45 – Final Takeaways

🔗 Explore More:

👉Take our FREE AI Readiness Survey: - https://www.qevalpro.com/ai-readiness...

📘Download our Book: AI in Contact Centers – Learn how to improve CX, reduce costs, and boost efficiency.
https://www.etechgs.com/ebooks/ai-in-...

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