The CAHPS Child Hospital Survey: Using Database Results and New Narrative

This webcast provided results from the CAHPS Child Hospital Survey (Child HCAHPS) Database and introduced a new narrative item set. Speakers provided an overview of the Child HCAHPS Survey, including highlights from current data, steps for and benefits of future participation, and details about the new narrative item set. Speakers included Jonathan Bakdash, Social Science Analyst for CAHPS and SOPS Programs, Center for Quality Improvement and Safety; Sara Toomey, Chief Experience Officer and Senior Vice President, Boston Children's Hospital; Teresa Dodson, CAHPS Database Manager, Westat; Steven Martino, Senior Behavioral Scientist, RAND; and Dale Shaller, Principal, Shaller Consulting Group.

Access slides and more information at: https://www.ahrq.gov/cahps/news-and-e....