FordPass Helpful Tips and Step by Step Fixes for Issues/Glitches

This video is for customers and dealers struggling with the FordPass App. Glitches and problems can happen or prevented when setting up the FordPass. I walk you through step by step how to fix the most common issues for iPhone and Android. I also go through things on the dealership side. Often Dealers don't know a lot about the details of the FordPass and how to help their customers. I want to share what I know with my Ford Family to make life easier. I go over the following, with timestamps for fast help!

1. Tips When Creating the FordPass Account (1:10)
a. Account setup tips (1:15)
b. App being slow or not loading pages fast (2:15)
c. Member ID tip (2:25)

2. Rules of FordPass (2:45)
a. How to earn points (2:54)
b. How many points do I get? (3:12)
c. Do Points expire? (3:29)
d. Company discounted vehicles (3:46)

3. Common Problems with the FordPass App (3:56)
a. App not downloading onto the phone (4:00)
b. Adding VIN tool not working (4:24)
c. Activation Issues (4:46-6:03)
d. Master Reset (5:33)

4. Service Tips and Common Issues (6:04)
a. Service tips for using or earning points (6:07)
b. Terms and conditions error (6:36)
c. If you did not earn points through Service or Parts purchase (7:13)

#1 Video on how to set up and connect the FordPass App.
   • How To Activate/Connect FordPass - Se...  

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