Скачать или смотреть Next generation Customer Autonomy: Creating a Richer Customer Experience | Kenneth Refsgaard

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Customers actively seek out more autonomy in order to speed up day-to-day decision-making. Your customers want to interact with your product, but they want to do so in their own time and – on their own terms. But how can we help them create a better customer experience through community – driven by the customers themselves? InSided’s Kenneth Refsgaard has all the answers.

About the Speaker:
Kenneth Refsgaard
Enterprise Customer Success and Community Strategy,
inSided

#CMXSummit #CustomerExperience #KennethRefsgaard