Скачать или смотреть A, B, or C Players? How Smart Leaders Build Teams Without Destroying Culture

In Episode 36 of The Business Fix, Chrissy and Josh tackle one of the most uncomfortable (and unavoidable) realities of leadership: not every employee shows up the same way, and pretending they do is hurting your business. This episode takes a hard, honest look at A, B, and C players, why those labels are so often misunderstood, and how great leaders use them ethically to build strong teams without wrecking their culture.

With a mix of real-world stories, sharp humor, and no-BS leadership insight, they break down how to identify high performers without creating arrogance, why your “middle players” are actually the backbone of your organization, and how so-called C players often fail because they’re in the wrong seat—not because they lack capability. You’ll learn how to lead different types of employees effectively, avoid the trap of chasing only A players, and make smarter decisions around hiring, promotion, coaching, and termination.

You’ll also hear about:

Why hiring only A players can destabilize your entire team
How to ethically manage performance without turning people into labels
The difference between a skills gap and a values mismatch
When repositioning an employee makes sense—and when it doesn’t
How clarity, consistency, and expectations drive real accountability
Why strong leadership systems matter more than raw talent

This episode is packed with practical leadership strategies and people-management insights that will help you build a high-performing team, strengthen company culture, and lead with confidence instead of constant second-guessing without burning out your employees or yourself.


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0:00 - Introduction: The Role of A, B, and C Players
3:14 - The Perils of Hiring Only "A Players"
5:50 - Defining the Framework: Architects, Builders, and Contributors
7:41 - A Players (Architects): Designing the Future
9:25 - B Players (Builders): The Engine Room
11:15 - C Players (Contributors): High-Consistency Performance
15:20 - The "Three Move Rule" for Repositioning
17:12 - Removing Bottlenecks and Meeting Hatred
20:32 - Standard Operating Procedures for C Players
24:55 - Training Internal Promotions Like New Hires
29:32 - The Toxicity of Keeping Culture Cancers
32:28 - Measuring Your Own Performance as a Leader
36:12 - Coaching the Upside: 50-30-20 Time Allocation
39:17 - Closing and Next Week’s Preview: Growth and Loneliness